COVID-19 UPDATE: Supporting our network of flooring retailers & contractors we are open for business. The V4 World Showroom will be open by appointment from 1st June. Click here for more information.

Close banner

Covid-19 Update

Thursday 14 May 2020

V4 World Showroom to re-open next month

We will be re-opening the showroom at our HQ in Woking from the 1st June by appointment only. We will be introducing an online form so that visitors can book a half hour appointment giving them sole use of the showroom and consultation with a member of the design team. Whilst is is still key to maintain social distancing we will limit the groups to two people per appointment.

Online Design Consultation

We will also be introducing an online Zoom consultation service which will launch in the coming weeks. Members of the design team will be available by appointment to help and advise on both residential and commercial projects.

Your Local V4 Stockist

You can still use our “Find A Retailer” service to locate you nearest V4 Approved Retailer. However due to the ongoing lockdown situation many of these independent firms have temporarily ceased trading and will not be available to help with your enquiry until they are advised that they can reopen. If your enquiry is urgent and you are not able to contact any of your closest stores please contact our team who will be able to advise which of your nearest retailers are still operating online.

Free Sample Service

Public Health England have said that there’s no current evidence to suggest that the virus can be transmitted from packages and with this information in mind, we aim to keep our free sample service going as long as Royal Mail continue to operate so please continue to browse our website and order samples of your favourite floors and walls. Samples may take longer to arrive. If you have a query about a sample order please contact the team here.

Delivery

In line with the government’s recommendation of supporting the UK building industry we will be resuming deliveries in our own vehicles from Monday 20 April. Our drivers will be carrying out a limited service to which will included dropping to kerbside or driveway, this way they will avoid social contact and maintain social distancing at all times. If you have a query about a delivery please contact the team here.

Trade Counter 

In line with supporting the UK building industry our trade counter is open for business to trade customers which includes our network of V4 Approved Retailers. To maintain safe social distancing collections can be made outside the building and all orders must be placed prior to visiting the trade counter by telephone or email or online at trade.v4woodflooring.co.uk

PLEASE NOTE: The trade counter is open only to trade customers if you would like to order flooring for your home please contact you local V4 Approved Retailers. Click here to find your local retailers.

Social Media

Rest assured, we will keep the wood floor and home design inspiration coming your way on our social media channels so why not give us a follow. Please continue to share your fantastic  interior design ideas and beautiful spaces. Quick links are in the website footer.

We thank you so much for your continued support.

Get expert tips, product launches and much more every month…

Sign up to our newsletter