Support

In this section we guide you through the installation processes and give you all the information you need to help you maintain and care for your flooring. You will also find Information on the different characteristics of wood and flooring finishes will help you choose a floor that suits your needs. If have any specific questions which aren’t included in our useful FAQ then please contact the team.

Before Your Flooring is Delivered

There are a few important checks to make if you want to begin installing right away.

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Choosing the Right Floor

Choosing the right floor for your needs is important so we’ve put together information to help you decide what type of floor will best suit your needs.

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Installation Guides

View our Installation resources to help you keep your flooring in great condition.

Installation guides

Maintenance Guides

View our Maintenance resources to help you keep your flooring in great condition.

Learn more

FAQs

We answered some common questions asked by our customers and installers

View FAQs

Get expert tips, product launches and much more every month…

V4 Product Icon Key

The icons below are used to denote key features and characteristics of each floor and will help you decide at a glance if a floor is right for your requirements.

AC4 Wear Rating

AC5 Wear Rating

12 Year Guarantee

35 Year Domestic Use Guarantee

UV Lacquer Finish

Oil Finish

UV Oil Finish

Hardwax Oil Finish

Suitable For Under Floor Heating

PVAC Adhesive To Fix T&G

Floated Installation On Underlay

Direct Fixed With Secret Nails

Direct Fixed With Adhesive

Micro-Bevelled On 4 Sides

Tongue & Groove Fitting

Lock System Fitting

Bespoke Sample Request

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Support

Before Your Flooring is Delivered

Choosing the Right Floor

Installation Guides

Maintenance Guides

FAQs

View our brochure

Get in touch

Find a stockist

Store

Information

Customer Service

Get expert tips, product launches and much more every month…

CONTACT DETAILS

PROJECT DETAILS